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Frequently asked questions


This page reflects the most common questions we have been asked through the media and our info mailbox. It will be updated as required.

Q: What does Project370 think happened on board the aircraft?

A: The short anser is, nobody knows. That is why it is vital to find the aircraft so that a factual, evidence based investigation can tell us what happened and steps can be taken to prevent it ever happening again. In this regard, this media release may be useful: MR004

Q: Who has control over the funds donated?

A: Project370 founding charter sets out its charitable structure. Its company paperwork is governed by the laws of Washington, DC, USA. It has applied for section 501 (c) registration with the IRS of the USA for tax-exempt status. As a formal entity it has to follow strict federal laws in regard to donations and auditing which provide for rigid oversight.

The company directors will execute decisions, which, by law, have to be in the best interests of the company and which adhere to the the founding charter to disburse funds when appropriate and required.

Q: So, who and how can Project370 pay from donations?

A: The founding charter of Project370 states clearly that only legal fees for setting up the firm (or as may be needed to defend the firm), the sidescan survey cost, ROV contractors and/or ICAO may be paid from funds donated to the company. To affect any transfer, all directors need to approve such a transfer and it must be done according to generally accepted accounting practices with a full audit trail. All financial records will be placed on this website on a regular basis.

Q: Will any volunteers gain benefit from donations?

A: No. All volunteers are just that. Unpaid volunteers. There is no lawful way in which any volunteer may be paid by Project370 limited.

Q: Are any of the volunteers relatives of those aboard the aircraft?

A: Currently, no. Project370 has reached out to family members to assist in the project but, as yet, no relatives are officially part of the project team or management. Any relative, however, is welcome to get in touch.

Q: Why are the project volunteers doing this?

A: To complete the aviation accident record. Without answers as to what happened to this flight, nobody can guarantee it cannot happen again. If there ever is a next time, anyone from our families - including ourselves - could be on board. We cannot sit back and do nothing to resolve this dilemma.

Q; What if a corporate entity wishes to make a donation but prefers to pay into the charity's bank account?

A: Please contact the donations office on to make arrangements.

Q: Isn't a search like this out of the abilities of a bunch of private sector folk - Surely its best left to governments?

A: Not true. The official search at sea made use of a private sector survey firm working to contract. Project370 intends contracting the world's most capable firm with the best suited equipment for our survey. The governmental efforts could have hired them as well. They didn't. As to the data processing and other work needed for such searches, it is significant to note that the in-depth data analysis made by our statistician is now being validated to a large degree by newer, official estimates of the aircraft's location.

Q: What if the aircraft did not crash at sea?

A: We want to find it. In the extremely unlikely event that it is not on the ocean floor, our surveys will determine that. We will then look at other possibilities.

Q: How will you retrieve the black boxes?

A: Project370 has no intention of touching anything on the aircraft. It certainly has no intention of retrieving the flight recorders. The location of the aircraft, when found, will be given to the lead investigator in Malaysia. It will certainly be "new and compelling" evidence. They can then continue the investigation - including retrieval of the flight recorders, from there.

Q: What has the project cost so far?

A: That is difficult to answer accurately. Each member has been spending their own money on various things. A quick round-up from 17 members seems to indicate that they have collectively spent roughly US$35 000 between them on direct costs of their involvement, informally and formally, in the search for MH370 during the past two and a half years. However, that is all prior to the Project being formalised. The actual Project370 set-up costs are in the region of US$8 500.

Q: Who will pay for travel by members of the project?

A: No travel is needed. All meetings and communication is conducted on the internet. If a project member wants to travel anywhere, that's their own matter and they have to pay for that themselves. No jollies on donor money, that's guaranteed.

Q: How can we be sure you are really set up as you claim and have access to the survey technology you mention?

A: We have made full disclosure of details of legal advisors and proposed contractors on the foundation information page. Nothing is hidden and all aspects are verifiable.

Q: Why does the ICAN register show the project370 org domain as belonging to a South African ISP?

A: The project co-ordinator is a South African. He secured a very favourable deal for registration and hosting of Project370's web services from a local ISP. The original registration was in his name. It has now been transferred to the ISP pending transfer to Project370 Limited. Once the tranfer is complete, the ICAN register will be updated.

Q: So surely the web hosting and other such costs will come from donations?

A: No. These are being covered by a sponsor and only amount to US$5.00 per month including annual domain registration.

Q: Previous crowd funders failed to raise much more than US$100 000. How will this be different?

A: Project370 is aware that a previous campaign (totally unrelated to Project370 or any of its officers or volunteers) in 2014 failed to meet its target. The lesson drawn was that no such project could be successful on public donations alone ( you are welcome to please prove us wrong!). Furthermore, there needed to be formal structures and full accountability in place - which is the only manner in which we would have established Project370 in any case. Lastly, a targeted marketing and donation campaign has been planned with the assistance of marketing specialists. So we have accountability, transparency, a formal legal structure, technical expertise and a thoroughly worked-out plan of action.

Q: What if you never get enough money to go to sea - who gets my donation?

A: A valid question. We built it - we cannot force the world to make it happen. In the unlikely event that insufficient donations are found to complete the task we have set, then any and all donations to that point will nevertheless go towards flight safety. Project370's charter states such funds are to go to ICAO for the furtherance of over water tracking technology to be used on civilian airliners. So either way, you are contributing to the improvement of aviation safety through your donation.


You can help by DONATING to our crowd-funding campaign or volunteering.

Donations currently processed by PayPal from major credit and internet payment enabled debit cards -  even if you do not have a PayPal account. Further options coming soon.